Refund policy
EXCHANGE
Our policy lasts 7 days. If 7 days have gone by since your purchase, we can’t offer you a return
To complete your exchange , we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations
- Any item not same as shown in video condition, is damaged or missing parts for reasons not due to our error can be exchange
Sale items (if applicable)
Only regular priced items may be exchange unfortunately sale items cannot be exchange .
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pehnawaformals@gmail.com and send your item to: Pehnawaformals, Karachi, Karachi 00000, Pakistan.
Shipping
To return your product, you should mail your product to: Pehnawaformals, Karachi, Karachi 00000, Pakistan
You will be responsible for paying for your own shipping costs for returning your item if damaged . Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Our policy lasts 7 days. If 7 days have gone by since your purchase, we can’t offer you a return
To complete your exchange , we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations
- Any item not same as shown in video condition, is damaged or missing parts for reasons not due to our error can be exchange
Sale items (if applicable)
Only regular priced items may be exchange unfortunately sale items cannot be exchange .
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pehnawaformals@gmail.com and send your item to: Pehnawaformals, Karachi, Karachi 00000, Pakistan.
Shipping
To return your product, you should mail your product to: Pehnawaformals, Karachi, Karachi 00000, Pakistan
You will be responsible for paying for your own shipping costs for returning your item if damaged . Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.